Contact

Start with the question, not the project.

The most useful first message is one sentence about the number your business cannot currently produce.

Bring the question. The first conversation is short.

Tell us the problem

Describe what is not working in your own words. If we can help we will say so, and if we cannot we will say that instead. No pitch deck, no discovery call fee.

Goes to Will Kennedy at Highland Willow. We reply to every enquiry. We do not add you to a mailing list and we do not pass your details to anyone.

Email
highlandwillowllc@gmail.com
Based in
Boone, North Carolina. We work remotely and travel for the parts that need somebody in the building.
Languages
English and Spanish.
Reply
Within one week.

What happens next

A call of about thirty minutes. We will ask what your system cannot tell you, what breaks at month end, and who the one person is that everything depends on. You will get a straight answer about whether this is worth pursuing, including when it is not.

Nothing is billed before a written scope exists and you have agreed it.